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Warranty Policy

• Products of “Ma Maison” will receive 1 year structural warranty for general use.

• Please contact our Customer service for more advice once the product was found in an impropriate condition.

• The furniture, housewares and other products cover and are valid only for flaws and defects in the manufacturing of the product and a damage during delivery service.

• This guarantee does not cover consequential or incidental damages.

• In case the products need to be back to us according to the guarantee conditions. Please send us the tracking code when the product was sent through the logistic company. We will not be responsible for the lost and missing parcel without the tracking code.

• Repair and replacement products, please contact our customer service for more information.

Conditions for returning products: The products must be in the original condition and all accessories must be included in package. If there is any alternation or missing parts will result in claims rejection. 

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